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Robert Williams is an internet application developer for the Salem Web Network.
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Visio files not opening in Internet Explorer

Recently, a colleague sent me a Visio file and informed me that I should be able to view it in IE. So I double clicked on it and sure enough, IE opened and warned me that "To Help protect your security, Internet Explorer has restricted this webpage from running scripts or ActiveX controls that could access your computer. Click here for options." so I did and I clicked on "Allow blocked content".

Instead of seeing the document, I was presented with a small red x, like that of a broken image. Undaunted, I thought that perhaps there is a Visio Viewer, rather like the Word and Powerpoint Viewers you can download, that would let me view Visio files, but not create them. Sure enough I found the Visio 2007 Viewer on Microsoft's site, downloaded it and installed it.

.vsd files were still associated with IE, and the results were the same. So I tracked down the Visio Viewer application in C:\Program Files (x86)\Microsoft Office\Office12; and double clicked it. "This Program can only run from within another program." Great. So, I checked the security settings in IE, and went to Manage Add-ons to see if the Visio Viewer was disabled or blocked, but it didn't even appear in the list.

With a little help from Google, I discovered that the solution was to uninstall a security update "Cumulative Security Update for ActiveX Killbits for Windows 'Your Version of Windows Here' (KB973525)"

The link to the update is here:  http://go.microsoft.com/fwlink/?LinkId=158202.  It appears that Microsoft in it's infinite wisdom accidentally put the Visio Viewer's CLSID in the kill list. Uninstalling this update, resolved the issue and I can now open Visio documents in IE.


Categories: Office
Posted by Williarob on Thursday, November 19, 2009 1:22 PM
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Outlook Junk Email Filter Stops Working

After months without a problem, I suddenly found that my Outlook 2003 Inbox was full of Spam and that the junk email box was empty. It was as if the junk email filter had been turned off or the rule deleted. I checked the settings but it all looked normal. The last thing I did the day before was install the Microsoft Expression Suite. A quick web search on Google revealed a lot of other people have noticed their Junk Email filter quit unexpectedly also, some after installing Expression Web which probably uses some Microsoft Office 2007 components. Most of the solutions I found suggested removing the email account and re-adding it, or reinstalling Outlook. Keeping those options in mind as my last resort, I frist tried uninstalling the last Junk Email Filter update that was installed via Microsoft Update. Go to Add/Remove Programs > check the 'Show Updates' Box to find it.), Close Outlook, then run Office Update again to re-install the Junk Email Filter update. It worked. I Hope this saves other people the hassle of reinstalling.

Edit: This just happened again, but this time for a different reason - I had added my own email address to the Safe Recipients list. When you do that, all emails sent to that address will then be automatically marked as "not junk".

To remove yourself from the Safe Recipient list;

  • Tools-> Options…
  • button “Junk E-Mail…”
  • tab “Safe Recipients”
  • Select your own address and press “Remove”

Posted by Williarob on Tuesday, December 16, 2008 7:20 AM
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